You’ve always put user safety at the heart of your business.

Now you can support those standards beyond products with the UK’s largest manufacturer-led Service Team. Everything this team offers is designed to reduce risk and increase the safety of all your users. So whether you’re in healthcare, leisure or education, you can be sure you’re meeting your duty of care to provide safe water facilities for everyone.

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Nobody knows our products better than we do

We’ve innovated, engineered and manufactured all of our products ourselves. So it makes sense that our team is in the best position to service them, keeping your systems compliant and safe to use.

We can help you choose the best service package to safeguard the quality and performance of your systems from commissioning through to the operational lifespan of your products. 

Since no two projects are the same, we have a flexible approach, which takes into consideration your specific requirements. After your products and site(s) have been assessed, you’ll get a tailored quote based on:

  • Full on-site service
  • Data Recording
  • Compliance reporting
  • Safety assurance
  • Safe and correct operation of your installed products and valves
  • Optional non-contract maintenance
  • Fast response to breakdown requests

When you choose Rada, you can be sure of getting the level of service you’d expect from the global experts in shower and washroom controls.

Upgrade to a 5-year guarantee

The Rada Commissioning service pays instant dividends. Once you're registered, the standard 2-year guarantee on all Rada products is immediately upgraded to a full 5-year guarantee, covering all parts and labour.

Rada service means peace of mind throughout the entire lifespan of your product, whatever its age, and even if it has been discontinued or is no longer under guarantee.

Service packages to suit you