As members of the TMVA (Thermostatic Mixing Valve Manufacturers Association) and the BMA (Bathroom Manufacturers Association) we recognise the need to promote high professional standards within our industry in dealing with suppliers and competitors.
We therefore undertake:
In Relation to Our Customers and Users
- To represent our products and services fairly and honestly, in advertising and promotional activity, so that no one may be deceived as to their nature, quality or fitness for purpose or confuse such products with the goods of another.
- Not to make false representation or claim that our products or services have received a designated endorsement or approval or conforms to stated standards or specifications.
- Not to publish or circulate any price list or sales terms which are not clear, correct and adequate or which might tend to confuse or deceive customers.
- To educate the buyer of our products and to promote the use of thermostatic mixing valves and associated products and systems without misrepresenting there advantages and disadvantages.
In Relation to Our Suppliers
- To represent our suppliers faithfully and honestly and through fair dealings to promote our mutual business interests.
In Relation to Competitiors
- To engage in proper and ethical standards when soliciting business without publishing false or disparaging statements concerning a competitor or his products.
- To compete with fairness and honesty, seeking business on merit and service and to seek by open and intelligent co-operation with our competitors to lawfully increase our efficiency and service to our customers.
Within Our Company
- To thoroughly understand the nature and scope or our operations, products and conditions within our industry so as to ensure permanence and continuity.
- To conduct our affairs at all times in a manner that is compatible with the public interest and the principles of TMVA and BMA. Not to engage in any activities which could bring discredit to the TMVA or the BMA or the industries they represent.
- To further the products and methods of thermostatic temperature control through continuing research, development and training.
- To foster and promote the maintenance of fair competitive conditions within the thermostatic valve industry.
- To clearly specify which published technical and commercial standards are accepted by the company and to ensure adherence to those standards.
- To ensure safe methods of working at the workplace and to promote and ensure safety in the application of thermostatic mixing valves in customers' applications.
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